Shipping + Handling

 

Customer service is our top priority. We ensure that every order is processed quickly and delivered safely. All orders and products are carefully inspected to guarantee they are in excellent condition before shipment. We check our inbox daily to provide timely communication regarding your order.

Please Note: All products are sold by case only; individually packaged loose items are not available. Once payment is confirmed, your order will be promptly shipped.

Shipping Methods

Truck Delivery

  • Free truck delivery is available for orders of $700 or more.

  • Currently limited to: CT, DE, MD, MA, NY, NJ, PA, RI, VA, and WDC.

Freight Shipping

  • For locations outside the truck delivery area, customers are responsible for freight shipping costs.

  • To place an order for freight shipping, please call 718-788-6618.

Free Local NYC Delivery

  • Available for smaller orders with a minimum of $300.

  • Service covers Manhattan, Queens, Brooklyn, Staten Island, and parts of New Jersey.

  • Payment must be made in advance via credit card, Zelle, or COD (Cash on Delivery).

UPS / FedEx / USPS Delivery

  • Shipping fees and delivery times vary depending on the method selected.

  • Deliveries are made Monday through Friday (excluding holidays).

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping International

Some products cannot be shipped internationally. To discuss international distribution options, please contact us via the Contact Us page.

Returns/Exchange

Returns or exchanges are allowed under the following conditions:

  • Dry Products: Within 30 days, provided the products are unused and unopened.

  • Refrigerated & Frozen Products: Within 7 days, provided the products are unused, unopened, and not spoiled.

To arrange a return or exchange, please contact us directly. We hope you enjoy our products and are completely satisfied with your purchase.